Building Bulletproof
Software Systems

Senior Software Development Engineer in Test

• Built and maintained Ruby/Cucumber automation for AMS API and integration testing across QA and non-prod environments.
• Improved automation framework portability by moving AWS region and SSM configuration from hardcoded values to environment-driven setup.
• Strengthened test data reliability by replacing custom phone-number generation logic with standardized Faker-based data generation.
• Supported CI readiness by resolving RuboCop lint/style issues and improving automation configuration consistency.
• Contributed to QA/Dev branch and merge workflows, delivering review-ready fixes tied to event publisher workflows, environment enablement, and test reliability.

Career Break

Senior Quality Assurance Engineer

• Mentored 3 junior QA engineers, improving team test coverage by 40% and establishing quality best practices
• Designed and implemented QA onboarding program, reducing new hire ramp-up time from 4 weeks to 2 weeks
• Partnered with Engineering teams to streamline QA-Dev handoffs, reducing feature delivery cycle time by 30%
• Created comprehensive test plans for 15+ high-impact features, reducing post-production incidents by 60%
• Leveraged AI-assisted tools (GitHub Copilot, ChatGPT, Claude) to reduce test authoring time and improve early defect detection during regression and release validation

QA Lead (Temporary Assignment)

• Directed end-to-end testing across major releases including regression and performance validation
• Defined test strategies aligned with business requirements ensuring full traceability
• Championed risk mitigation by identifying blockers during pre-release cycles
• Delivered go/no-go recommendations through comprehensive QA reports

Jr. QA Engineer

• Spearheaded regression testing for 12+ major SaaS releases in Agile environment
• Architected test automation framework using TDD and BDD, reducing manual testing by 80%
• Achieved 90% test coverage increase through enhanced test strategy design
• Managed 50+ bugs through Jira resulting in 25 product improvements
• Reduced post-release issues by 80% through thorough testing reports

Quality Assurance Engineer

• Pioneered first regression testing suite for SaaS applications
• Initiated test automation using Selenium reducing test cycle times by 80%
• Developed and tested mobile applications enhancing cross-platform compatibility
• Implemented version numbering system reducing bug resolution times by 80%

QA Automation Engineer

• Orchestrated full-cycle testing enabling successful launch of 2+ products
• Validated 10+ new features and bug fixes with comprehensive test coverage
• Conducted mobile testing using LambdaTest across multiple devices
• Pioneered automated test practices reducing manual testing by 70%

Software Quality Assurance Tester

• Conducted regression test suite for new software and applications
• Led comprehensive training for offshore teams in manual testing and terminal testing
• Established maintenance protocols for regression test suites
• Ensured effective prevention and resolution of issues in new product releases

Shift Supervisor

• Directed operations for high-volume location with $25,000+ monthly sales
• Led performance management for 10+ team members, accelerating productivity by 85%
• Analyzed customer feedback data to identify trends and develop new policies
• Grew customer satisfaction by 75% through data-driven improvements

Java and React Native Certificate

• Advanced programming in Java and React Native
• Mobile application development
• Agile methodologies and cross-team collaboration

Computer Science Certificate

• Full Stack Web Development
• Grade: 4.0 GPA
• Behavior-Driven Development (BDD)
• Technical documentation and Agile practices

Bachelor of Fine Arts (BFA)

• Major: Graphic Design
• Visual design and creative problem-solving
• User experience fundamentals